We always welcome your questions, comments and feedback about Sense’s work, and will try to answer any query promptly.
Please find our contact details below.
Alternatively, if you have a question for Sense, do take a look around our website – you may quickly find the answer.
Fundraising and donations
Contact our Supporter Services team for all your donation enquiries, including:
- How to make a donation to Sense
- Enquiries about our fundraising events
- Our fundraising promise to you
- Complaints regarding our fundraising
- Questions about Gift Aid and direct debits guidelines
- Questions about the communications you may have received from Sense
- Privacy or data protection issues
Tel: 0300 330 9257
Textphone: 020 7014 9339
To contact a named member of staff, or if the information, fundraising or shops contact details don't match your enquiry needs, please contact the general switchboard.
101 Pentonville Road
London N1 9LG
Tel: 0300 330 9250 or 020 7520 0999
Textphone: 0300 330 9252
Fax: 0300 330 9251 or 020 7520 0958
Information and advice
For details about the support and services Sense can offer and information about deafblindness, please contact the Information and Advice service on:
Tel: 0300 330 9256 or 020 7520 0972
Textphone: 0300 330 9256 or 020 7520 0972
Fax: 0300 330 9251
Enquiries received by email are responded to within three working days. Letters may take slightly longer.
We have more than 85 shops and are always grateful for donations of antiques and collectables, books, bric-a-brac, clothes and accessories, electrical items, household items, jewellery items, music and DVDs. Find your local Sense shop.
For details on how to make a goods donation to Sense, information about collections, how to volunteer in one of our shops or if you’d like to make a complaint, please contact us on the details below.
Tel: 0300 330 9283
Fax: 01322 55810
Address: Sense Trading, Unit 4, Bourne Industrial Park, Bourne Road, Crayford, DA1 4BZ
HR and recruitment
Selly Oak, Birmingham
General HR enquiries & reference requests - email: firstname.lastname@example.org
If you’d like to call please get in touch via the following numbers:
- For recruitment enquiries please call 0121 415 2744 or 0121 415 6734
- For general HR queries please call 0121 415 2745 or 0121 415 2741
Recruitment Agencies – please note that Sense has an internal recruitment team and does not actively engage with recruitment agencies.
Selly Oak, Birmingham
Tel / text: 0121 415 2720
Fax: 0121 472 8937
Other contacts for Sense
Contact us through a BSL interpreter
Please click on the button to the right and follow the instructions to contact us through a BSL interpreter. This service is available 9am - 5pm Mondays to Fridays.
First published: Monday 27 February 2012
Updated: Friday 20 October 2017