What is a cookie?
Cookies are small text files that are automatically placed onto your device via the browser (e.g. Microsoft Internet Explorer, Apple Safari, Google Chrome or Firefox) that you use to access a website that you visit. They are widely used to improve the performance of websites, for saving different options and to provide website owners with information on how their website is being used.
There are broadly four reasons why a cookie might be stored on your device when visiting the Sense website:
- Cookies that make the website work properly for you and enable you to make use of the secure online services that we provide
- Cookies that collect data about your use of the website which are then anonymised and used to help us improve our online services
- Cookies that remember your preferences and make the website easier for you to use
- Cookies that are placed by third party services we make use of to enhance the information we present online. We have no control over these third party cookies.
Further details about the cookies that the Sense issue and manage, their name, purpose, what website they appear from and how long they remain on your device can be seen below:
Categories of Cookies We Use
Strictly Necessary Cookies – These cookies are essential for you to be able to use and move around website or for you to use certain features: e.g. adding items to a shopping basket or remembering items in a shopping basket if you revisit the website.
Performance Cookies – These cookies collect information about how you as the viewer makes use of the website: e.g. which pages you visit most. These cookies do not collect information that personally identify you as a viewer.
Functionality Cookies – These cookies remember choices made by you or aspects of your interaction with our website to enhance your experience during your visit to our website. These cookies are also used to remember a user’s preferences for a font size, or customisable parts of a web page: e.g. language, appeals visited or user’s location.
Targeting cookies i.e. Third Party Cookies and Cookies used for Advertising – These cookies collect information if you decide to share a page from the website or if you use social media sites: e.g. Facebook etc, these may track how you interact with our website which then shows you relevant content elsewhere on the internet. These may also be used to choose the advertisements that are displayed to you on our website and other websites.
Other Third Party Cookies
You may notice some other cookies that are not related to the Sense’s website whilst visiting sense.org.uk.
Some of our pages contain embedded content such as YouTube video, and you may receive cookies delivered from these websites. Sense does not govern the publication of third-party cookies.
To understand more about these third party cookies and their privacy policies, please visit the relevant sites as detailed below.
Monitors and improves website performance.
Used to collect anonymous information about how visitors use the Sense website and to record your actions if you clicked a Google Ad.
Part of the Direct Debit donation process
Payments for single donations
Used to track conversions, monitor performance, and target advertising on Facebook’s network.
YouTube set cookies when you visit a page on which we have embedded a YouTube video. They manage the quality of video playback based on your connection and records what you watch.
Remembers your details across different pages.
Manages website traffic.
Stores your cookie consent.
How do I manage my cookie settings?
You can update your cookie preferences for this site by clicking on the button below.
In addition, most browsers allow you to manage cookies saved on your device – just go to the help section of your browser. To learn more about cookies and how to manage them, visit the ICO website.
The “Help” menu in the toolbar of most web browsers will tell you how to change your browser’s cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. Below is some helpful guidance about how to make these changes.
Please find below links describing how to do this on some popular browsers.
What will happen if you disable some or all of the cookies that Sense uses?
If you opt to delete cookies or prevent us from placing cookies onto your device, some features of our website may not be as effective or work in the intended manner. To delete or review cookies that are on your device, you will need to go into the settings of your browser and review them.
Find out more detailed information on cookies please visit: http://www.aboutcookies.org or https://ico.org.uk/for-the-public/online/cookies/
Some third parties may allow you to manage their cookies independently. Please refer to the list of other third party cookies in the table above and their respective policy pages for further information.
We use multiple first and third party technologies such as pixel tags and web beacons to track and improve the user experience on our websites, marketing emails, the quality of our service and to monitor the effectiveness of campaigns and digital marketing activity.
We may use these technologies to:
- See what website content is popular and how people are using the site as they allow us to track users’ movement through our websites. This type of information is amalgamated so that we can build up a picture of how the site is performing.
- Make sure we offer you a consistent service. For example, if we are testing new website content or we want to run a survey, we use tracking to remember what content you have seen or if you have already been asked to join the survey.
In addition, when we email you, we may place a tag (also known as ‘tracking pixel’) on a direct marketing email that we send out. These let us monitor performance of our emails marketing activity.