Our impact

Last year, you helped more people than ever to communicate and experience the world. Thanks to you, we reached over 14,000 people with our life-changing services.

Thanks to you, 14,000 adults and children who are deafblind or have complex disabilities, and their families, were supported in our services in 2020/21

In 2021, we scaled up our virtual support as our face-to-face activities were forced to close. And it meant we were able to reach more people than ever before.

"Thanks to Sense's support, Martin is finally able to live the life that he wants to. It just means the world to us."

Audrey, Martin's sister

Our work makes breakthrough moments possible

We’re passionate about ensuring every child and adult with complex disabilities gets the help they deserve. We’re determined to provide a place where everyone belongs, where difference is valued and no one is left out.

Everyone connected to Sense has responded with dedication, creativity, care and generosity since the pandemic hit. It’s meant we have continued to be here for the people we support and our specialist skills have continued to shine through.

We could not have achieved this without you. Thank you.


How you have helped Sense:

1. Giving children and families the best possible start

It’s vital children like Greta who are born deafblind or have complex disabilities get help really early. Sense specialists have the expertise to understand a child’s ways of communicating.

In partnership with parents or carers, we support each and every child to learn and grow in confidence. 

Great playing with a toy and looking at the camera

“It's difficult to think what life would be like if we didn't have Sense”

Zoe, Greta's mum

Sense's support for children and families last year:

  • 2,456 children, young people and families engaged with our support.
  • 52 online family events connected 510 families together for information, support and activities.
  • 266 families were empowered with specialist technology and equipment to access online support.

2. Adults getting support to live and learn

Sense helps people with complex disabilities like Fernando to open doors that would otherwise be closed to them.

We never give up on a person’s potential to learn and make life choices.

Fernando plays guitar at Sense Centre

“When Fernando started spending time at a Sense Centre, he began to shine again."

Carole, Fernando's sister

Sense's support for adults last year:

  • 335 adults were empowered to live more independently in our Sense residential and supported living services.
  • 94% of Sense services were rated as 'Good' or 'Outstanding' by the Care Quality Commission.
  • 245 young people participated in our education programmes for 16-25-year-olds.

Find out about how we support people to live independently and keep learning.

3. Helping people feel less lonely

Sense supports people like Saihan to build their confidence, become more independent, be active in their community and find a route out of loneliness.

Sihan smiling wearing a polo shirt

“Sense volunteers have helped me so much.”


Sense's support fighting loneliness last year:

  • 6,000 people participated in our online and face-to-face meet-ups and activities. 
  • 1,352 arts and wellbeing boxes distributed to people's homes brought fun and joy.
  • 139 children and young people participated in our 'Get Out There' short breaks and social groups.

Find out more about the one-to-one support we provide, like Sense Communicator Guides

Find out how to sign up to be a Sense Virtual Buddy

Learn about Sense Arts and Wellbeing opportunities

Take a look at Sense Holidays and Short Breaks

4. Inspiring people to take action

We want to bring about the day when no one with complex disabilities is left out of life.

We’re committed to spreading the word about our vital work and to ensuring those who are deafblind or living with complex disabilities are heard about what matters to them.

Natalie has Usher syndrome and is involved in Sense's campaigning work.

“Thanks to Sense's campaigning work, I've been able to share my story with the nation in the hope that people understand the difficulties of disabled people and want to change the world for the better."


Sense's impact inspiring people to take action last year:

  • 8,000 people pledged their support to tackle loneliness among disabled people for our Left Out of Life campaign.
  • 1,000 people supported our letter calling on government to reintroduce support for disabled adults and their families.
  • 50 meetings with parliamentarians championed the needs of people with complex disabilities during the pandemic.

Find out more about Sense’s campaigns and how you can join in

Get in touch for our specialist information and advice