Information and advice
Please get in touch if you’d like to speak to us about getting support from Sense. We are here to offer you free and impartial information about living with complex disabilities, including deafblindness.
Get in touch
Our dedicated teams are here to help. If you have any questions or feedback about any area of Sense, please get in touch.
Our phone lines are open from 9am to 5pm Monday to Friday.
Sense offices
HR – recruitment
HR – employment references
Trading
Volunteering
Media
Digital
Donations, fundraising and shops
Getting support from Sense
Sense offices
Head office
101 Pentonville Road
London
N1 9LG
Sense TouchBase Pears
750 Bristol Road
Selly Oak
Birmingham
B29 6NA
Sense TouchBase South East
12 Hyde Close
Barnet
EN5 5TJ
Find the locations of our other centres, education and day services.
HR – recruitment
Please get in touch if you’re interested in becoming part of the Sense team or are a recruitment agency looking to work with us.
You might be interested in at looking at our current job opportunities and finding out more about what it’s like working at Sense.
Email: recruitment@sense.org.uk
Phone: 0121 415 6735
HR – employment references
Our HR team will be able to provide you with references.
Email: hr@sense.org.uk
Phone: 0121 415 6739 or 0121 415 2750
Trading
Sense shops
We have over 100 Sense shops across England and Wales. Find your local Sense shop and get in touch with shops directly. You can also contact the Trading management team if helpful.
Stock donations
You can donate all sorts of items to Sense shops, from clothing, shoes, bags and jewellery, to books, DVDs, CDs, toys, electrical items, bric-a-brac and more. Just pop into your local Sense shop to donate any items, or find your local book and clothes bank.
Some Sense shops can also arrange collections of large items – get in touch with your local shop to discuss this.
Volunteering
We have a variety of different volunteering opportunities available. Discover our latest volunteering opportunities.
Email: volunteering@sense.org.uk
Phone: 0121 274 0430 (this number is for voicemails only, calls will be returned if a message is left)
Media
Our PR team would love to support you on a story you’re doing.
Email: mediaenquiries@sense.org.uk
Phone: 020 7014 9384
Digital
If you’d like to speak to somebody about the website, please get in touch with our digital team.
Email: digital@sense.org.uk
Help for supporters
If you'd like to speak to us about any aspect of supporting Sense, including any questions about your donation, fundraising or our shops, please get in touch with Sense Supporter Services.
Complaints
We take complaints seriously and have dedicated processes depending on the subject of the complaint.