Our Executive team

Working alongside our Executive team, Sense Chief Executive Richard Kramer is responsible for ensuring that we plan and carry out our activities in line with our strategy, vision and values. Richard and the team report to the Council of Trustees.

Richard Kramer, CEO

Richard was appointed Sense and Sense International Chief Executive in July 2018, having joined as Deputy Chief Executive in 2013.

Prior to joining Sense, Richard was Director at Turning Point for ten years. He held a number of director-level positions, across policy, campaigns, business development and led the department that developed the innovative Connected Care model, which involved members of local communities in the design and delivery of health and social care services.

A qualified solicitor, Richard has previously worked for Mencap and NCVO.  Richard was a Trustee of Respond for ten years, a Trustee of a Multi Academy Trust for seven years and is a former board member of the Campaign to End Loneliness. He is currently Vice-Chair of the Disabled Children's Partnership.

Richard Kramer

Maria Horton, Group Director of Operations

Maria joined Sense in 2015 as Director of Operational Services. She has responsibility for leading Sense Specialist Services, Sense College, Sense Living and Sense in the Community. Maria is Sense’s Nominated Individual with the CQC.

Prior to joining Sense, Maria worked for Worcestershire County Council, where she was responsible for internally provided care and support services, designing and delivering a wide range of services in partnership with health. She has a wealth of knowledge and experience of commissioning and providing services across all client groups.

Maria has also worked as the director of a charity for people with acquired brain injury and as a social worker. Currently, she volunteers with a charity that supports people who are HIV positive.

Maria Horton

Chris Jarrett, Group Director of Engagement

Chris joined Sense in 2017 and is responsible for the oversight of how we engage and develop our relationships with supporters. This includes responsibility for the fundraising across Sense and Sense International, whilst, also, developing the best experience for all our supporters, however they choose to get involved with our work.

Prior to joining Sense, Chris has worked in fundraising leadership roles at a number of charities over the past fifteen years, including British Heart Foundation, The Prince's Trust, Breast Cancer Now and Asthma UK. More recently, Chris led the fundraising department at Samaritans, followed by the corporate partnership department at NSPCC.

Chris brings a wealth of experience and knowledge of leading fundraising departments to deliver a growth in income and engagement.

Chris Jarrett

Cathy Still, Group Director of Finance and Resources

Cathy joined Sense in 2017 and is responsible for providing financial systems and support across the whole business, as well as generating financial information for the management team.

Cathy is a CIMA qualified accountant and has a strong operational background having worked for many years as finance director for a not-for-profit social care provider supporting older people. Prior to this, Cathy trained as a management accountant with Unilever and spent much of her early career in food and drink manufacture, working for Birds Eye, Diageo and Northern Foods.

Cathy Still

Adrian Darkin, Director of Trading

Adrian joined Sense in February 2014. He is responsible for the Trading Directorate, which generates income for the organisation through our hundred plus shops.

Adrian leads a team that manages our shops, which are geographically spread across England in five areas. As well as generating income through the shops and online, Adrian actively encourages the team to engage with their local communities and to undertake activities to increase the general public’s awareness of Sense.

Adrian has a wealth of retail experience having worked for Peacocks for over twenty years in a variety of management roles. He has also worked for Sainsbury’s and Iceland.

Adrian Darkin

Emma Evans, Director of People

Emma joined the Sense team in August 2021 and is responsible for leading our People Team, comprising of HR, Learning and Development, Internal Communications as well as our People Services and Systems. Emma enjoyed a long career within HR at St John Ambulance following a spell in retail management. More recently she held an interim role with the NHS at the start of Covid and time as the Assistant Director of People at national homeless charity Shelter.

Emma says she was drawn to Sense by the focus of our work in supporting people with complex disabilities. This is a point of personal pride for Emma who thrives in seeing people achieve both personal and professional goals.

Woman standing outside smiling

Alison Marshall, Director of Sense International

Alison joined Sense International in March 2017 and is responsible for all of its operations and strategic growth and direction.  Previously Alison worked as the Director of Advocacy, Accountability and Campaigns at the International Planned Parenthood Federation, the leading global work on sexual and reproductive health and rights and gender equality.  Prior to this she has also worked for UNICEF UK, Bond, CAFOD and other international development organisations.  Alison has Masters degrees in NGO Management, Human Rights, Rural development and Geography. 

Woman smiling at camera

Jonathan Monk, Director of Operations

Jonathan joined Sense in 2015 and is responsible for leading our holidays and short breaks programme; quality assurance and safeguarding; volunteering and business development.  He also co-chairs our Sense User Reference Group (SURG) to ensure that the people Sense supports are consulted on our strategic plans and the way services are developed and delivered.  He oversees the Sense Specialist Services for Children and Young People and is the strategic lead to ensure that children and families get the best possible start.

He is a registered social worker and has worked in social care services with people with disabilities for over 25 years.  He has previously worked in local government, both as a commissioner and managing community social work services.  He has also led on developing personalisation and improving the transition from children’s services to adulthood for young people with additional needs.

Johnathan Monk



Tony Colson, Director of ICT

Tony joined Sense in 2019 and is responsible for ICT strategy and operational delivery of ICT services across the organisation both corporately and to the individuals we support.  Tony has worked in a variety of ICT support and management roles in both the charitable and public sector, most recently at Acorns Childrens Hospice as the Head of Business Information Services.

In addition to his work at Sense, Tony is actively involved in the Society for Innovation, Technology and Modernisation (SOCITM) and currently is vice-chair of the West Midlands region.

Tony Colson

Fiona Markey, Head of Governance

Fiona joined Sense in 2011 and is responsible for the secretariat, which provides support to the chief executive, group director of finance and resources and Sense International, and facilitates the governance of the organisation.

Fiona has enjoyed a varied career in the third and public sectors. Before joining Sense she was assistant director of business management and company secretary at One Housing Group. Prior to that, Fiona was director of planning and governance at Turning Point for seven years. She has previously worked in a variety of management roles in the third sector, regeneration and local government.

Fiona Markey