Contact us
Our dedicated teams are here to help. Our phone lines are open from 9am to 5pm, Monday to Friday.
For questions about a donation, fundraising or campaigns
Need help with questions about supporting Sense? Our supporter services team can help with questions about donations, campaigns, fundraising or our shops.
For questions about getting support from Sense
Please get in touch if you’d like to speak to us about getting support from Sense. We are here to offer you free and impartial information about living with complex disabilities, including deafblindness.
For questions about jobs and recruitment
Find our current job vacancies. If you’re interested in becoming part of the Sense team or are a recruitment agency looking to work with us, contact our recruitment team by emailing [email protected] or calling 0121 415 6735.
If you would like our People Team to provide you with previous employment references, please email [email protected] or call 0121 415 2720.
For questions about volunteering
Discover our latest volunteering opportunities. Or if you have another question, email [email protected] or call 0121 274 0430 (this number is for voicemails only, calls will be returned if a message is left).
For questions about a Sense shop
We have over 100 Sense shops across England and Wales. Find your local Sense shop and get in touch with shops directly. You can also contact our trading management team by emailing [email protected].
To make a complaint
We take complaints seriously and have dedicated processes depending on the subject of the complaint. You can make a complaint about a shop, make a complaint about a service or make a fundraising complaint. Read our complaints policy.
For safeguarding concerns
Tell Sense if you are concerned about yourself or somebody else in one of our services. Raise a safeguarding issue.