Fundraising complaints

We take your concerns and feedback seriously and appreciate the effort that all supporters make in contacting us. 

If you would like to provide any other feedback or make an enquiry, please contact Supporter Services. If you would like to make a complaint about a Sense service, shop or other matter, please use our separate services and shops complaints form.

Read our fundraising complaint process

Type of complaint
Please detail your complaint and where the incident took place.

Sense privacy policy

We’ll keep your details safe and promise never to sell your data. Read about how we store personal information.