Everything you buy helps people who are deafblind or have complex disabilities to communicate, experience the world and fulfil their potential.
Customer Service
We are available Monday – Friday from 9am to 5pm (except bank holidays). We will endeavour to answer your query within 48 hours of these times.
Email: [email protected]
Payment & Delivery
We will dispatch items within 48 hours of receiving full and cleared payment. All delivery is FREE in the UK. Our standard delivery charge is based on the country being shipped to, and we are unable to offer free delivery outside of the UK.
Returns
If you are unhappy with your item then please return this within 30 days of purchase. We will be happy to offer a full refund if there is no damage to the item when we receive it back.
The item will need to be returned in an unworn/unused condition. We do not offer exchanges, and will not refund until the item has been returned to us.