Text to donate terms and conditions

1) Text TOY to 70007 to give £3

  • Your text will be charged at £3 plus one message at your standard network rate (based on your service provider rates).
  • Sense will receive 100% of each donation.
  • This charity donation service enables you to donate and receive information about the work of Sense and by using it you agree that we may contact you in the future by SMS. If you'd rather we didn't, please text NOSMS SENSE to 78866.  Please note, your network operator may charge you one message at your standard network rate.   Alternatively, you can contact our Supporter Services team on 0300 330 9257 or supporterservices@sense.org.uk , including your mobile number in the email.
  • There is no limit on the number of times you may make a donation via text but there is a daily limit of £30 on text donations. You will not be able to donate more by text from the same number on the same day, but you may still incur your standard network message charge if you try.
  • This SMS service is being provided for Sense by Cymba Integrated Solutions Ltd, 110 Gloucester Ave, London NW1 8HX.
  • See below for General Terms and Conditions relating to all text to donate campaigns.

2) Text TOY to 82727 to give £3

  • Your text will be charged at £3 plus one message at your standard network rate (based on your service provider rates).
  • Sense will receive 100% of each donation.
  • This charity donation service enables you to donate and receive information about the work of Sense and by using it you agree that we may contact you in the future by SMS. If you'd rather we didn't, please text NOSMS SENSE to 78866.  Please note, your network operator may charge you one message at your standard network rate.   Alternatively, you can contact our Supporter Services team on 0300 330 9257 or supporterservices@sense.org.uk , including your mobile number in the email.
  • There is no limit on the number of times you may make a donation via text but there is a daily limit of £30 on text donations. You will not be able to donate more by text from the same number on the same day, but you may still incur your standard network message charge if you try.
  • This SMS service is being provided for Sense by Cymba Integrated Solutions Ltd, 110 Gloucester Ave, London NW1 8HX.
  • See below for General Terms and Conditions relating to all text to donate campaigns.

3) Text SENSE to 70111 to give £3

  • Your text will be charged at £3 plus one message at your standard network rate (based on your service provider rates).
  • Sense will receive 100% of each donation.
  • This charity donation service enables you to donate and receive information about the work of Sense and by using it you agree that we may contact you in the future by SMS. If you'd rather we didn't, please text NOSMS SENSE to 78866.  Please note, your network operator may charge you one message at your standard network rate.   Alternatively, you can contact our Supporter Services team on 0300 330 9257 or supporterservices@sense.org.uk , including your mobile number in the email.
  • There is no limit on the number of times you may make a donation via text but there is a daily limit of £30 on text donations. You will not be able to donate more by text from the same number on the same day, but you may still incur your standard network message charge if you try.
  • This SMS service is being provided for Sense by Cymba Integrated Solutions Ltd, 110 Gloucester Ave, London NW1 8HX.
  • See below for General Terms and Conditions relating to all text to donate campaigns.

4) GIFT AID – Make your donation worth more for free

  • Donations made via text are eligible for Gift Aid.  In order for us to reclaim the tax you have already paid on your gifts and make them worth 25% more, at no cost to you, call us on 0300 330 9257 or email supporterservices@sense.org.uk , including your mobile number in the email, or complete the secure online Gift Aid form.

General Terms and Conditions relating to all text to donate campaigns

  • When you donate via SMS to Sense please note that in addition to the donation, you will incur your standard network message charge (based on your service provider rates).
  • Sense will receive 100% of each donation.
  • All gifts will go towards Sense’s vital work with children who have complex communication needs, including those who are deafblind, as well as the wider work of Sense. This is to help ensure that we can be there throughout the journey of a child’s life and could include our work with young people and adults.
  • Please ensure you spell the keyword carefully and send your text message to the correct short code or your gift will not be received.
  • If your keyword and short code are valid, you will be charged the donation amount when you receive the bounce-back message – this cost will be applied directly to your mobile phone bill. It may take some time for you to receive a bounce-back message. Please wait until you receive it. Any repeat texts will result in repeat donations.
  • If your keyword or short code are invalid, you may not receive a bounce-back but may still be charged your standard network message charge. You will not be charged the donation as you will not be donating to Sense.
  • All supporters must obtain permission from the bill payer before sending a text message. If you are under 16 years old, you must have your parent or guardian's permission to send a text donation to us.
  • If you would like to contribute additional gifts to Sense, you can donate online.
  • All donations to Sense, including the donation from the text, are non-refundable.
  • Sense, Cymba Integrated Solutions Ltd and their subcontractors, subsidiaries and/or agencies cannot accept any responsibility for any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any text being lost or not properly received.
  • Sense is a registered charity number 289868. To get involved with Sense in different ways, go to our Fundraise section.
  • There is no limit on the number of times you may make a donation via text but there is a daily limit of £30 on text donations. You will not be able to donate more by text from the same number on the same day, but you may still incur your standard network message charge if you try.
  • Please note that you can donate from a UK mobile only. You cannot donate using this service from a Channel Islands, Isle of Man or other non-UK mobile. If you donate using this service from a UK mobile outside England, Scotland, Wales or Northern Ireland, you may incur additional network charges.

Use of your personal information

Your privacy is important to us at Sense. Please read our privacy statement which sets out how we use and protect any information that you give to us.


View the donate monthly by text terms and conditions

First published: Friday 5 October 2012
Updated: Tuesday 15 August 2017