Contact Information and Advice

If you'd like to speak to us about getting support from Sense, including information and advice on a range of issues, please get in touch. Use the form below, or any of the following methods. 

For help in Scotland please contact Sense Scotland.

If you'd like to speak to us about any aspect of supporting Sense, including any questions about your donation, fundraising or our shops, please contact Sense Supporter Services.

Sense Information and Advice can help you find the right support for you and your family. In partnership with RNIB, we are here to offer you free and impartial information about living with complex disabilities, including deafblindness. 


Your details
Your enquiry
Tick all that apply
Please give as much information as possible. This will help us to respond more quickly and accurately.

By submitting this form, I give my consent for Sense’s partner RNIB to process my personal information. We will only use this information to answer your enquiry and to help audit, quality assure and improve our services, unless we are required to disclose it by law. 

This data will not be shared or used for any other purpose without the express permission of the individual.

You can read our full privacy policy by visiting our privacy policy page.

Other ways to contact us

By email

Email us at


By phone

Telephone or text relay (not SMS) 0300 330 9256.

We are available from 9am to 5pm Monday to Friday.

Through a BSL interpreter

Contact us through a sign language interpreter

Using a mobile device – Download the APP

BSL Guide to Download App

This service is available 9am - 5pm Mondays to Fridays.

By post

Write to us at:

Sense Information and Advice
101 Pentonville Road
N1 9LG


If you would like to make a complaint, our complaints policy will help ensure you receive a prompt response.