Contact Information and Advice

If you'd like to speak to us about getting support from Sense, including information and advice on a range of issues, please get in touch. Use the form below, or any of the following methods.

We can advise you on Sense services available in your area and direct you to other sources of information. We cover England, Wales and Northern Ireland. For help in Scotland please contact Sense Scotland.

If your enquiry is about fundraising, please contact Sense Supporter Services.

Please let us know where in the country support / a service is required.
Please give as much information as possible. This will help us to respond more quickly and accurately.

By submitting this form, I give my consent for Sense to process my personal information. We will only use this information to answer your enquiry and to help audit, quality assure and improve our services unless we are required to disclose it by law.  It will not be shared with anyone outside Sense without your permission. You can read our full privacy policy by visiting our privacy policy page.

Other ways to contact us

By email

Email us at


By phone

Telephone or text relay (not SMS) 0300 330 9256.

We are available from 9am to 5pm Monday to Friday.

Through a BSL interpreter

Contact us through a sign language interpreter

Using a mobile device – Download the APP

BSL Guide to Download App

This service is available 9am - 5pm Mondays to Fridays.

By post

Write to us at:

Sense Information and Advice
101 Pentonville Road
N1 9LG


If you would like to make a complaint, our complaints policy will help ensure you receive a prompt response.