Our vision and values

A world where no one with complex disabilities is isolated, left out, or unable to fulfil their potential.

We’re here for every person living with complex disabilities that can make it a challenge to communicate, access information and take part in life.

Our mission is to remove barriers to communication so that everyone has the opportunity to live their life to the full.

Our values

Everything we do is underpinned by five core values. These values shape the way we work as we pursue our vision of a world where no one, no matter how complex their disabilities is isolated, left out, or unable to fulfil their potential.

We include

We are determined to provide a place where everyone belongs. Where difference is valued and no one is left out. We take time to understand each other, however we may communicate. And we involve each other, especially in the things that affect us directly.

We collaborate

We bring people together and make connections. Because though we may all connect differently, we are all connected. And by sharing, learning, working and contributing together, we can achieve so much more.

We find a way

We think creatively, seeing potential and possibility. Always finding a way, however long it takes.

We challenge

We think risk is a part of life to embrace and work with, not avoid. We constantly challenge ourselves and the status quo, working hard to make the world a place for everyone. When things go wrong, we're honest, we learn, we do better.

We celebrate

All achievements are worth celebrating. Those moments and milestones - the ordinary and extraordinary - that give meaning and purpose to life. We notice them and celebrate. Inspiring us to keep going.

Our ‘I’ statements

  • I will listen to others
  • I will understand and respond
  • I will respect others
  • I will be honest and open
  • I will participate and contribute
  • I will take informed risk
  • I will find things to celebrate
  • No decision about me, without me

Our strategy 2019-2022 - No one left out of life 

We've launched our new strategy. Visit our strategy page, to find out what we have planned for the next three years.