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Elliot, a young deafblind boy

Sense is running a special TV appeal for our work with children who are both deaf and blind.


You can watch the appeal or read the transcript. Please make a donation now and help us bring a child like Elliot into our world.

Sense is the leading national charity that supports and campaigns for children and adults who are deafblind

Your service - handy hints for your business

Handy hints

Here are some tips that will help to make your service accessible and enjoyable for your deafblind customers.

None of these things are difficult or expensive to do - a bit of patience and understanding can make a huge difference to the experience of your deafblind customers.

  • Take your time. It may well take longer for you to communicate with a deafblind person, so please be patient.

  • Be understood. Explain things clearly and at a pace the deafblind customer can follow. Take a moment to learn from the deafblind customer how to communicate with them – for example, using clear speech, fingerspelling or writing notes in large print.

  • Make your information accessible. Make sure you know how to arrange for any written information you provide to be available in another format, such as braille, large print or on audio tape. Read the accessibility information for details on how to do this.

  • Be heard. Please ensure you have a working loop system fitted at your counters to help deafblind hearing aid users to hear staff’s voices more clearly.

Click on the links below to find further advice, specific to your service:

 

Donate

 
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